I’m delighted to announce that the book I’ve been working on all summer has now been published! It’s a book of interviews with people who have chronic myeloid leukaemia (CML) and the idea behind the book is to convey the real-life experiences of people with this chronic illness. I hope that it shows the diversity of possible responses and also the positive side of life with this condition.
Designing a train ticket website? If the usability is poor, I might buy the wrong ticket. Designing an online booking system? Bad usability could lead to a lot of confusion and unnecessary phone calls. Designing a medical device? Bad usability could kill someone.