“Many people who encounter problems with a site tend to blame themselves and not the site.” This insight is just one of the many reasons I love the work of Steve Krug, whose book Don’t Make Me Think! opened my eyes to the concept of usability.
I’ve written before about the misguided striving for “balance”:
I wrote recently about the poor reporting of the Cogges Link Road inquiry. Now Oxfordshire County Council have begun work on the road without waiting for the outcome of the inquiry, and the Oxford Mail ran a story on it today after local anti-road campaigners Witney First protested on site yesterday.
Last autumn I spent an unexpected amount of time in Witney Methodist Church. No, I hadn’t suddenly become religious; I was reporting a public inquiry into a local planning issue and the Methodist Church was where it took place.
Last week I asked people to guess what a choice chunk of copywriting was describing. There were a few guesses, but the winner is Christi, who correctly guessed that it was an LED temperature-sensing shower head.
This changes colour from blue to green to red depending on what temperature the shower is. It is a thing of beauty. Thanks to Katie, J-P and Christi.