Information Commissioner

Hootsuite followup: reporting them to the ICO

This is a follow-up to my post about my experience with Hootsuite, who stored my credit card details without my consent. We hit a deadlock because they repeatedly refused my requests for some contact details so I could get in touch with them. They kept asking for my contact details, but I was reluctant to engage with them on such one-sided terms, especially when my whole problem is with their misuse of the information I’ve already supplied.